CUBA´S CUSTOMS RULES

In order to enter into and departure from Cuba, an individual will be needed a six-month validity Passport, tourist card or visa and a round-trip ticket. Upon arriving in Cuba, José Martí´s airport immigration officials will request passport, round-trip ticket and tourist card or visa. 

TOURIST CARD OR VISA
It is mandatory to hold a tourist card or visa to enter into Cuba. Upon buying your round-trip ticket, you must request the travel agency or the Cuban diplomatic representation based in your country the tourist card or visa in order to enter into Cuba.

Visa for Cuba is valid for 30 days. Whether your stay in the Caribbean Island exceeded the respective 30 days, you should renew your tourist card or visa. This legal procedure must be carried out at the available immigration offices of Cuban provinces´ capitals and must meet the following: a prior CUC tax payment in stamps which are available to buy at Metropolitan Bank branches. 

HEALTH INSURANCE
The Cuban government demands a Medical Travel Insurance covered by Medical Expenditures and valid for the whole stay period. All those people who are interested in travelling to Cuba are obliged to provide a Medical Insurance covering all medical expenditures in case of either a disease or accident. 

OFFICIAL CURRENCY
The Cuban Pesos (CUP) is the official circulating currency in Cuba. It can be obtained upon arriving the country, at the airport, hotels, Banks and currency exchange offices (Cadecas). The exchangeable international currencies are: Euro, US and Canadian dollar, Sterling Pound, Swiss Francs, Mexican Pesos and Japanese Yen, in accordance with the current exchange rate. 

CREDIT CARDS
You can also use credit cards as VISA, MASTERCARD and CABAL, as long as they are not drawn from a U.S. bank. 

SAFETY
Cuba is a very safe nation. 

COVID-19 PROTOCOLS

In this rapidly changing new post Covid-19 era, we are doing our best to adapt to new requirements and expectations. In response to this, here are some important new steps and procedures that we are implementing to improve hygiene protocols, meet the physical distancing requirements set by the relevant government authorities, and provide our travelers with peace of mind and confidence when traveling during these new times. 

Ministry of Tourism COVID-19 protocols https://www.mintur.gob.cu/protocolos/. Implemented until November 14, 2021

Official Website of the Ministry of Public Health

WEATHER
Cuba has a moderate sub-tropical weather. Havana and the western provinces have a chillier and nicer weather than in the Eastern region. 

DRESSING CODE
It is advisable to wear cotton-made clothes. 

ELECTRIC POWER
The electric current generally works to 110 V/60 Hz. 

MOBILE PHONES AND INTERNET USE
Roaming (a service that allows your personal mobile phone line to go on operating in Cuba): http://www.etecsa.cu/telefonia_movil/roaming/

Service contract with Cubacel: http://www.etecsa.cu/telefonia_movil/contratacion_y_activacion/

Countries and operators with SMS HUB contracts: http://www.etecsa.cu/telefonia_movil/sms_hub/

Internet service and connection: http://www.etecsa.cu/internet_conectividad/

Web navigation rooms: http://www.etecsa.cu/internet_conectividad/salas_de_navegacion/